The Hive Terms & Conditions

  • All children attending ‘The Hive’ must be registered beforehand.
  • A booking form, along with a £5 deposit per day, must be completed and submitted before attending the provision.
  • Cancellations must be received a minimum of 24 hours in advance of the session booked.
  • Payments for sessions are to be made by vouchers, ParentPay or a cheque (only in pre-arranged circumstances—Payable to Landau Forte Charitable Trust).
  • Fees will be published separately
  • We cannot offer extended credit, fees must be cleared within two weeks or admission will be refused until payment is received.
  • In the event that a debt is owed, funds received will be applied to reduce the oldest outstanding debt and in no circumstances will any new bookings be taken until the debt is repaid in full
  • Any fee increases will be announced eight weeks in advance.
  • Greenacres Before and After School Club will be open Monday to Friday between 7.30am—8.45am and 3.20pm—6pm. Early admissions will not be accepted.
  • The Holiday Club dates and hours will be publicised separately and additional fees may be payable in the event that there are excursions arranged. As with all fees due, these must be received prior to the date of the excursion.
  • Children must be collected by the end of the session for which they are booked.
  • If a parent/carer will be late to collect their child they must notify ‘The Hive’.
  • A late collection charge of £10.00 per fifteen minutes will automatically be applied to your account if the staff are not informed of any lateness before 6pm. Persistent lateness will automatically incur the collection charge.
  • The Hive’ will be closed during school holidays (except for the provision of pre-arranged holiday clubs).
  • Parents must supply ’The Hive’ with emergency contact telephone numbers and these must always be up to date.
  • It is the parent/carer’s responsibility to notify ’The Hive’ staff, in writing, of any change of work place, home address, mobile telephone number or contact person.
  • Children will not be allowed to leave ‘The Hive’ with an adult who is not named as a contact on their personal record, unless informed prior to the occasion.
  • Drinks will be made available to the children throughout the session.
  • Breakfast will be provided before school and a light snack will be provided after school, however this does not replace the evening meal, and will be dependent upon the time of collection of your child.
  • It is the responsibility of the parent/main carer to ensure that staff are notified in writing of any medical condition, including allergies, their child suffers.
  • Should a child be on prescribed medication, it is the responsibility of the parent/main carer to notify the Manager and to sign the necessary care plan if medicine needs to be administered during their time at ‘The Hive’.
  • We want all children to enjoy their time at Greenacres. We will expect the highest standard of behaviour at all times. Persistent disruptive behaviour will result in loss of registration and childcare.
  • At the end of each academic year, you will be required to complete a terms and conditions registration form and a booking form for the following academic year. This allows ‘The Hive’ to plan for new academic year. Failure to submit the documentation by the given date will lead to your child’s place being offered to another pupil.